Following best-practices for password and account management is great, but at scale it's unreasonable. DeskBunny is an Android App designed to help people keep track of passwords and follow best practices while accepting that we're human.

Challenge

My goal was to find a way for users to manage their online security credentials using an offline repository accessible on their mobile device. 

Deliverables
Competitive Analysis
Site Map
Use Cases
User Flows 
Sketches 
Wireframes
Lo-Fi Prototypes
Hi-Fi Prototypes 

Tools
Draw.IO
Illustrator
Invision
Sketch

Research

I validated the concept through user interviews, identified pain-points through research, and incorporated user-feedback from the first iteration.

My competitive analysis showed:

  • 9 different companies

  • 9 shared features 

  • 6 MVPs my solution needs

3for3

Problem:
Following best practices for password-management can be impractical at scale.

Solution:
Let users continue with current habits while encouraging best practices through in-app suggestions.

Problem:
When security credentials are reused, the risk of being compromised increases.

Solution:

Users will be able to manage accounts by recording and archiving account information

Problem:
People either don’t know or remember accounts made over time or if they are active.

Solution:
Searching data points across accounts will allow users with a compromised account to identify other compromised accounts.

Sketchy Sketchy

Because I worked on this project across 2-sprints, I sketched to
refamiliarize myself with the project and gain a better understanding of how to apply the Material Guidelines to my designs.

Blocking out the layout with pen on paper is a quick way to explore potential solutions, and is a great opportunity to take inventory of the needed content and UI elements.

Framed Wires

Pen on paper may be fast and cheap, but nothing beats seeing your design come to life with digital precision. When working in Sketch I build up my levels of granularity from page blocking to arranging content with pixel-precision.

 

These screens show the process of un-archiving an account. 

Prototyping

In the first sprint, I was able to test a paper-prototype with a couple of users. That feedback became a jumping off point in the second sprint.

Feedback included:

  • Having another password for a password manager.

  • How DeskBunny compares to existing products.

  • Suggestion to generate passwords for users.

User testing in the second sprint validated the navigation and usability of my solutions. My users were able to complete all tasks and reported that the app acted as they expected and was easy to learn. 

The 90's Called

They want their UI back.

DeskBunny remains functional with high-contrast elements when compared against the 8 types of colorblindness. I wanted to make sure that users would be able to navigate the app regardless of their limitations. I was intentional in designing a clear and easy-to-read layout with hi-contrast text and navigational elements.

When I think of administration, I think of the 1990s. With soft pinks and vibrant greens, 90’s office aesthetic and The Golden Girls were my inspiration for the branding.

 

This selection of screens shows the search function and a Hi-fi view of account details.
 

End of V2

Completing the second sprint allowed me to move through the design process and fill in the gaps from the first sprint. I was able to focus more on the market research, prototyping, and applying design guidelines in Sketch. 

 

In the next sprint, I look forward to addressing the assumptions that:

  • People have bad habits and can be lazy with security habits. 

  • There is a distinction between online and offline connectivity that leads to a sense of security

  • People would want to keep old account info.

  • People would want to keep track of their digital lives